Who’s Managing Your Telecom Spend?
Let’s face it—telecom expenses can quietly spiral out of control. One minute you’re approving a few mobile contracts; the next, you’re buried in invoices, unexpected fees, and underused devices.
That’s where Telecom Expense Management (TEM) comes in. It’s the strategic approach to controlling telecom costs, streamlining processes, and ensuring visibility across all your telecom assets. But here’s the big decision: should you manage it internally, or bring in an experienced provider like Touchcom?
In-House vs. Outsourced TEM: The Core Difference
In-House TEM:
1. Gives you complete control
2. Can work well for small, static environments
3. Requires headcount, expertise, and internal tools
Outsourced TEM to Touchcom:
1. Leverages experts, automation, and global scale
2. Shifts the admin load off your team
3. Optimises cost, performance, and visibility—end to end
At Touchcom, we specialise in managed mobility services, helping businesses like yours simplify operations, drive down telecom spend, and scale with confidence.
9 Reasons Outsourcing TEM to Touchcom Just Makes Sense
1. Real-Time Visibility Across Your Mobile Fleet
Centralised dashboards and reports give you a single source of truth across all devices, carriers, and regions.
2. Billing Without the Guesswork
We normalise invoices, identify billing errors, and deal with carriers directly—so your finance team doesn’t have to.
3. Dedicated TEM Expertise
Your team has a day job. Ours is cutting telecom waste and ensuring your carrier contracts work for you, not against you.
4. Scale Without Bottlenecks
Expanding into new markets? We scale with you—no extra headcount required.
5. Process Consistency Across All Locations
Standardised move/add/change/disconnect (MACD) processes prevent billing mistakes, inventory duplication, and compliance risks.
6. Better Contract Terms
We bring industry benchmarks, carrier relationships, and serious negotiating leverage to the table.
7. Less Admin, More Focus
No more vendor disputes or spreadsheet nightmares. Your IT team gets time back to focus on what matters.
8. Regional Compliance Covered
We stay on top of regional telecom regulations so you don’t have to.
9. Data-Driven Optimisation
Touchcom’s automation and AI tools surface savings opportunities and flag anomalies before they become problems.
10. From Cradle to Grave with sustainability
With a properly managed device lifecycle management process, Touchcom can support and drive sustainability initiatives so you don’t have to.
Finally, Telecom costs don’t have to be a black hole. With a managed mobility partner like Touchcom, you get clarity, control, and cost savings—without the overhead.
Your next move? Let’s have a conversation. We’ll show you what outsourced TEM could save your business—financially and operationally.
