With 70% of the population predicted to be using smartphones by 2020, there’s no slowing down the advent of new technologies. These developments are also pushing traditional industries to rethink how they do business. At the crux of this shift are IT management and Line of Business (LoB). The initiatives of these two departments often lack alignment due to their siloed nature within traditional business frameworks. LoB goals move the business forward by focusing on customers and how to best serve them to increase revenues. At times, this push means having the newest technology available. Meanwhile, IT’s goal is to support the enterprise at the lowest cost possible. At times, these initiatives are in competition (at best) or at odds (at worst).

For a single mobile device, calculating annual carrier expenses doesn’t even begin to scratch the surface of Total Cost of Ownership (TCO). Voice and data, labour, Mobile Device Management (MDM), device hardware and software, and general IT administration and training all factor into this comprehensive annual figure. Below, we examine these costs and how a Managed Mobility Services (MMS) partner can help your program save money.

What to consider when issuing an RFP for a Mobility Managed Platform

  For organisations seeking an outsourced mobility management partner, there are dozens of choices in the marketplace today. While many enterprises carefully compare vendors’ feature sets and service offerings, the software powering these solutions behind the scenes can go overlooked by comparison.