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managed mobility services, mobility

On-site and Remote Service Desk Support

Connecting One Dedicated Team With Another

At Touchcom, service delivery is our top priority. Our dedicated specialists ensure your teams receive the expert assistance they need to handle their day-to-day mobile requirements.

We offer efficient and responsive end-user support throughout every stage of the mobile lifecycle, with service desk options that can be tailored for on-site or remote support.

Our Service desk support team provide:

  • Expert assistance from experienced mobility professionals for your end users.
  • Prompt resolution of mobility requests, backed by industry-leading SLAs.
  • A proactive support experience to get your end users back up and running quickly.
  • The ability to request, manage, and track new orders via our self-service online portal.
  • Extended support options, including 24/7 mobility help desk services or a dedicated VIP support team.

 

”Dealing with the Touchcom guys has been the best customer service I have experienced in 5 years in Google”

Benjamin Haegele, Sales Operations Manager, Google EMEA

ON-SITE AND REMOTE MULTILINGUAL HELP DESK SUPPORT

We're here to help, get in touch to start your project!

On-site and Remote Multilingual Help Desk Support