At Touchcom, service delivery is our top priority. Our dedicated specialists ensure your teams receive the expert assistance they need to handle their day-to-day mobile requirements.
We offer efficient and responsive end-user support throughout every stage of the mobile lifecycle, with service desk options that can be tailored for on-site or remote support.
Our Service desk support team provide:
- Expert assistance from experienced mobility professionals for your end users.
- Prompt resolution of mobility requests, backed by industry-leading SLAs.
- A proactive support experience to get your end users back up and running quickly.
- The ability to request, manage, and track new orders via our self-service online portal.
- Extended support options, including 24/7 mobility help desk services or a dedicated VIP support team.
”Dealing with the Touchcom guys has been the best customer service I have experienced in 5 years in Google”
Benjamin Haegele, Sales Operations Manager, Google EMEA